Refund Policy

Effective Date: September 2023

 

Thank you for choosing to shop with Diamonds Aesthetics, LLC. This Refund, Return, and Exchange Policy outlines the terms and conditions governing refunds, returns, and exchanges for products purchased through www.diamonds-aesthetics.net. Please review this policy carefully before making a purchase.

 

**1. Refunds:**

We do not offer refunds for any products purchased through our Website. All sales are final, and we are unable to provide monetary refunds under any circumstances.

 

**2. Returns:**

We understand that there may be situations where you wish to return a product. If you receive a product that is damaged or defective, please contact our customer service team within [X] days of receiving the item. We will assess the issue and provide instructions for returning the damaged or defective product.

 

**3. Exchanges:**

We offer exchanges for products that are damaged or defective. If you receive a damaged or defective product, please contact our customer service team within 5 days of receiving the item. We will guide you through the exchange process and provide instructions for returning the damaged or defective product.

 

**4. Eligibility Criteria:**

To be eligible for a return or exchange, the following criteria must be met:

- The product must be damaged or defective upon receipt.

- The request for return or exchange must be made within 5 days of receiving the product.

- The product must be in its original packaging and condition.

 

**5. Return/Exchange Process:**

If your product meets the eligibility criteria for a return or exchange, please contact our customer service team at info@diamonds-aesthetics.net within 5 days of receiving the item. Our team will guide you through the process and provide you with the necessary instructions for returning the product or initiating an exchange.

 

**6. Shipping Costs:**

For eligible returns or exchanges, the cost of return shipping will be covered by us. We will provide you with a prepaid shipping label for your convenience.

 

We are committed to ensuring your satisfaction and addressing any concerns you may have regarding your purchase. If you have any further questions or require assistance, please do not hesitate to contact our customer service team at info@diamonds-aesthetics.net. Your feedback is important to us as we continue to enhance your shopping experience.

 

By making a purchase on our Website, you acknowledge and agree to the terms of this Refund, Return, and Exchange Policy.